In September 2021, the Government announced that the COVID 19 Autumn and Winter Response plan would replace the Step 4 requirements as part of the official road map. This plan is split into two parts; Plan A and Plan B. In response to the new Omicron coronavirus variant, Government has announced additional restrictions that will need to be taken from 30 November 2021.

The latest announcement confirmed that it is now mandatory, and a legal requirement, for face coverings to be worn by all staff, visitors and customers in shops and on public transport, unless they have a reasonable excuse not to wear one.

It is also mandatory for businesses to display a poster or take other measures to ensure that any person who enters your premises is aware of the new requirements. A copy of a relevant poster is available in the ‘downloads’ section of this site and we request that you display this in a prominent position for your customers to see.

Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. In England:

  • Meet up outside or if you’re indoors open windows or doors if you have visitors.
  • If you think you might have COVID-19 symptoms, take a PCR test and stay home.
  • Take an LFD test twice weekly. Order a test at
  • Wear face coverings in crowded places to help protect others.
  • Check in with the NHS COVID-19 app when you’re out.
  • Wash your hands regularly and for at least 20 seconds with soap.
  • Get vaccinated if you are 18 or over.

Find out how to stay safe and help prevent the spread.

Do not leave home if you or anyone in your household has symptoms.

You can find more information on the Government’s website about Coronavirus and What You Can and Can’t Do.

City of Wolverhampton Council have launched Wolves in Business, a local economy support package to help businesses through this time of great anxiety.

From the 15th December 2021, certain events and venues must use the NHS COVID Pass, or equivalent proof of vaccination or testing, as a condition of entry.

For more information please visit Carrying out mandatory COVID-19 status checks at your venue or event

In limited circumstances, responsible persons may apply to use spot checks on entrance to venues and events. 

Events applicable are any of the following:

  • An indoor event with 500 or more attendees expected to stand or move around; or
  • An outdoor event with 4,000 or more attendees expected to stand or move around; or
  • Any event with more than 10, 000 attendees 

And if,

  • the majority of attendees are expected to arrive for a fixed start time, where entrants are likely all to arrive in a short space of time,
  • it is not possible to set up checkpoints away from entry points, and carrying out a check on every person would lead to crowds gathering outside the venue or event; and
  • that crowd would either present a risk to the safety of the persons in the crowd, or to any other person, or provide a potential target for a terrorist action.

In these circumstances, if it is not practical to check 100% of attendees, you must carry out an assessment of the risk and determine the % of checks that can be safely carried out, including taking into account any guidance issued by the government that is relevant to the event or venue. The responsible person must submit this written assessment of risk to the local authority, commercial regulation service, at least 10 working days in advance of the event. One submission per event is applicable for review.

For further details, and where to apply, please visit NHS Covid Pass – entry checks into venues and events


Around one in three people with Covid-19 do not have symptoms but could still infect others. Getting tested is the only way to know if you have the virus, so regular testing is recommended. For up to date information regarding rapid testing sites (symptomatic and asymptomatic), home test kits and pharmacy testing please visit Coronavirus Testing.


The COVID-19 vaccine is safe, effective and approved. It gives you the best protection against the virus and is saving lives. The vaccine is now available to anyone in England aged 16 and over. Visit Covid-19 vaccination to see the latest walk-in vaccination clinics.

Covid-19: Plan B Business Restrictions

COVID-19: Offices and Contact Centres (updated 03/09/2021)

Covid-19: Faith Settings Webinar (updated 06/08/2021)

Covid-19: Retail Shops and Branches Webinar – Updated 29/07/2021

COVID-19: Soft Play and Family Entertainment Venues Webinar

COVID-19: Licensed Premises Step 4 Update

Covid-19: Hotel and other Guest Accommodation Webinar (updated 06/08/2021)

Covid-19: Gym and Leisure Facilities Webinar (updated 06/08/2021)

Covid-19: Plan B webinar

Good ventilation brings fresh or cleaned air into indoor spaces. The more fresh air that is brought inside, the more diluted any airborne virus will become. In poorly ventilated spaces, residual virus can remain in the air after an infected person has left and increase the risk of COVID-19 spreading.

You should maximise the supply of fresh air in your premises. You can do this through:

  • Fully or partially opening windows, air vents and doors to improve natural ventilation
  • If you use mechanical ventilation, ensuring that your systems are set to maximise fresh air and minimise air recirculation. Maximising the amount of fresh air your system draws in or ensuring additional fresh air will help avoid COVID-19 spreading.
  • Identifying any poorly ventilated spaces as part of your risk assessment, and taking steps to improve fresh air flow in these areas (see below for further details)

You can also encourage the use of outside space where practical, in particular for higher risk activity such as exercise or when people are singing or raising their voices.

Useful Links:

As an employer, you must protect people from harm. This includes taking reasonable steps to protect your workers and others from coronavirus. This is called a COVID-19 risk assessment and it’ll help you manage risk and protect people. If you employ 5 or more then the results of this risk assessment must be written down. Please view Risk Assessment for more information.

Face coverings: when to wear one, exemptions, and how to make your own. please visit

The NHS test and trace service:

  • provides testing for anyone who has symptoms of coronavirus to find out if they have the virus
  • gets in touch with anyone who has had a positive test result to help them share information about any close recent contacts they have had
  • alerts those contacts, where necessary, and notifies them they need to self-isolate to help stop the spread of the virus

You can find more information on the Government’s website about NHS test and trace

Organisations in certain sectors should collect details and maintain records of staff, customers and visitors on their premises to support NHS Test and Trace. You can find more information on the Government’s website about maintaining records

Venues in hospitality e.g. cafes, restaurants, pubs, the tourism and leisure industry, close contact services and local authority facilities are still advised to display an official NHS QR code poster so that customers and visitors can ‘check in’. It is encouraged that all customers, where possible, use this NHS QR Code.

Employers, the self-employed and people in control of premises, have a duty to identify and control risks associated with legionella. These guidance documents will help all organisations that rely on a safe water supply to undertake their business activities to consider the risk and implemented additional control measures.

The government has introduced draft guidance: pavement licences to streamline the process and make it cheaper for businesses such as cafes, restaurants and bars to secure a licence to place furniture on the highway. This will support them to operate safely while social distancing measures remain in place.

If you want to place an A-Board, Tables and Chairs and Goods on part of the Public Highway you will require a licence from Wolverhampton Council. You can find out more information on the Licensing page or by contacting Licensing

Health and Safety Executive (HSE) have updated their guidance to help you manage the health and safety of volunteers and those who work with them. For more information please visit Volunteering: How to manage the risks.

COVID-19: cleaning in non-healthcare settings outside the home.